Refund Policy

Effective January 1, 2025

Digital Products Are Non-Refundable

Because our products are digital files (HD PNG images) delivered instantly upon purchase, all sales are final. Once a file has been downloaded, we are unable to issue a refund.

Preview Before You Buy

We provide free preview images for every visual guide so you can evaluate the content, style, and quality before making a purchase. We encourage you to review these previews carefully to ensure the product meets your needs.

Technical Issues

If you experience a technical problem with your purchase, we are happy to help:

• Corrupt or damaged files -- we will send a replacement at no charge
• Download failures -- we will re-send your download link or provide an alternative delivery method
• Wrong product received -- we will correct the order immediately

Bundle Purchases

The same non-refundable policy applies to bundle purchases. If you experience technical issues with any file in a bundle, we will replace the affected files.

How to Reach Us

If you need a file replacement or have any issues with your order, contact us at support@datavizwall.com. Please include your order number or the email address used for purchase, and we will respond within 24 hours.

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